Terms & Conditions

Introduction

Welcome to Sri Lakshmi Multi Speciality Hospital ("SLMSH", "Hospital", "we", "our" or "us"). These Terms & Conditions govern your access to our website and your use of the online services provided by the hospital. By accessing our website, booking appointments or using any of our healthcare services, you agree to comply with these Terms & Conditions together with our Privacy Policy and other applicable hospital policies.

If you do not agree with any part of these Terms & Conditions, please discontinue use of this website and our online services.

Acceptance of Terms

By accessing this website, you acknowledge that you have read, understood and accepted these Terms & Conditions. These Terms apply to all website visitors, patients, attendants, caregivers and any individual who accesses or uses our website or healthcare services.

Hospital Services

Sri Lakshmi Multi Speciality Hospital provides outpatient and inpatient healthcare services, medical consultations, diagnostic services, surgical care, pharmacy services, emergency care and other healthcare facilities.

Information published on this website is intended for general informational purposes only and should not be considered a substitute for professional medical advice, diagnosis or treatment.

"Healthcare information available on this website is intended to educate and inform, but should never replace consultation with a qualified medical professional."

Medical Advice & Clinical Information

Information available through this website does not establish a doctor–patient relationship. Medical advice can only be provided following an appropriate consultation with one of our qualified healthcare professionals.

Appointment Booking

Appointments requested through our website, telephone or any other communication channel are subject to confirmation by Sri Lakshmi Multi Speciality Hospital. Appointment timings may change depending on doctor availability, emergency situations, unforeseen circumstances or operational requirements.

The hospital reserves the right to reschedule, postpone or cancel appointments whenever necessary in the interest of patient care and hospital operations.

Patient Responsibilities

Patients and attendants play an important role in ensuring safe and effective healthcare. We request every patient to cooperate with healthcare professionals and comply with hospital policies.

Patient Rights

Every patient receiving treatment at Sri Lakshmi Multi Speciality Hospital is entitled to respectful, safe and confidential healthcare.

Billing, Payments & Insurance

Hospital charges are based on the services provided during consultation, diagnosis, treatment and hospitalisation. Estimates may be provided where possible; however, final charges may vary depending upon the patient's medical condition and treatment requirements.

Privacy & Confidentiality

Sri Lakshmi Multi Speciality Hospital is committed to protecting the privacy and confidentiality of every patient. Personal and medical information is collected only for legitimate healthcare, administrative and legal purposes.

Patient information is handled in accordance with applicable healthcare regulations and our Privacy Policy. Access to medical records is restricted to authorised healthcare professionals and staff who require the information for patient care or operational purposes.

Website Usage

This website is intended to provide healthcare information and facilitate communication with Sri Lakshmi Multi Speciality Hospital. Users agree to use this website responsibly and in accordance with applicable laws.

Intellectual Property Rights

All content available on this website, including text, photographs, graphics, logos, icons, videos, downloadable documents, software and website design elements, is the property of Sri Lakshmi Multi Speciality Hospital or its authorised licensors unless otherwise stated.

No content from this website may be copied, reproduced, modified, distributed or republished without prior written permission from Sri Lakshmi Multi Speciality Hospital.

Limitation of Liability

While every reasonable effort is made to ensure that the information published on this website is accurate and current, Sri Lakshmi Multi Speciality Hospital does not guarantee that all content is complete, error-free or continuously available.

The Hospital shall not be liable for any direct, indirect, incidental or consequential loss arising from reliance on website content, temporary service interruptions, technical failures or third-party system outages, except where liability cannot be excluded under applicable law.

Third-Party Websites & External Links

Our website may contain links to third-party websites, healthcare resources or government portals for the convenience of our patients and visitors. These links do not imply that Sri Lakshmi Multi Speciality Hospital endorses or accepts responsibility for the content or services provided by those external websites.

Users who access third-party websites do so at their own discretion and are encouraged to review the respective privacy policies and terms of use of those websites.

Medical Emergencies

This website is intended for informational purposes only and should not be used during medical emergencies. Online forms, emails and appointment requests are not monitored continuously and should never delay emergency treatment.

Changes to These Terms

Sri Lakshmi Multi Speciality Hospital reserves the right to modify, update or revise these Terms & Conditions at any time to reflect changes in legal requirements, hospital policies, technology or healthcare practices.

Updated versions become effective immediately upon publication on this website unless otherwise stated. Users are encouraged to review this page periodically.

Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website or hospital services shall be subject to the exclusive jurisdiction of the competent courts located in Chennai, Tamil Nadu.

Contact Us

If you have any questions regarding these Terms & Conditions, our policies or any hospital services, please contact us using the details below.

Final Acknowledgement

By continuing to access or use the Sri Lakshmi Multi Speciality Hospital website or its online services, you acknowledge that you have read, understood and agreed to these Terms & Conditions.

"Sri Lakshmi Multi Speciality Hospital is committed to providing safe, ethical, transparent and patient-centred healthcare while protecting the rights and interests of our patients, visitors and healthcare professionals."