Website Specific Legal Policies
Your privacy is important to us. We are committed to protecting your personal and health information with transparency, integrity and confidentiality while delivering quality healthcare services.
Website Legal Policies
Welcome to the official website of Sri Lakshmi Multi Speciality Hospital. These Website Legal Policies govern the use of this website and explain the terms under which visitors may access the information, services and digital resources made available through our website.
These Policies have been developed with reference to the Digital Personal Data Protection Act, 2023 (DPDP Act), the Information Technology Act, 2000, the Consumer Protection Act, 2019, the National Medical Commission (Registered Medical Practitioner – Professional Conduct) Regulations, 2023, the Clinical Establishments (Registration and Regulation) Act, 2010 (where applicable), the Tamil Nadu Clinical Establishments (Regulation) Act, 1997 (where applicable), and recognised governance and information management standards promoted by the National Accreditation Board for Hospitals & Healthcare Providers (NABH).
By accessing or using this website, visitors acknowledge that they have read, understood and agreed to comply with these Website Legal Policies, to the extent permitted by applicable law.
Purpose of these Policies
The purpose of these Website Legal Policies is to explain the conditions governing the use of the Hospital's website, clarify the nature of the information published, protect the rights of website visitors and establish the responsibilities of both users and the Hospital regarding the use of online content and services.
These Policies are intended to promote transparency, responsible use of online information, protection of personal information and compliance with applicable Indian laws governing healthcare information and digital services.
Website Use
Responsible access to Hospital online services.
Privacy
Protection of visitor and patient information.
Compliance
Following applicable Indian laws and healthcare regulations.
Transparency
Providing clear and reliable online information.
Scope of these Policies
These Website Legal Policies apply to every visitor, patient, caregiver or other individual who accesses or uses the official website of Sri Lakshmi Multi Speciality Hospital. They apply to all webpages, digital content, online appointment services, enquiry forms, downloadable materials and other online resources made available through this website.
These Policies supplement the Hospital's Privacy Policy, Medical Confidentiality Policy and other applicable Hospital policies. Where required by law, specific legal requirements shall prevail over these general website policies.
"Use of this website signifies acceptance of these Website Legal Policies, subject to applicable law."
Website Terms of Use
The information provided on this website is intended for general educational and informational purposes only. It is designed to provide information about the Hospital, medical specialties, healthcare services, facilities and general health awareness. The information published on this website should not be considered a substitute for professional medical advice, diagnosis or treatment.
Visitors are encouraged to consult a qualified medical practitioner for personalised medical advice. Reliance solely on information available on this website for diagnosis, treatment or healthcare decisions is at the visitor's own discretion and risk.
Responsible Use of Our Website
Sri Lakshmi Multi Speciality Hospital encourages visitors to use this website responsibly as a source of general healthcare information while seeking personalised medical advice directly from qualified healthcare professionals whenever required.
Medical Information Disclaimer
The medical information published on this website is intended solely for general educational and informational purposes. Although Sri Lakshmi Multi Speciality Hospital makes reasonable efforts to ensure that the information is accurate and up to date, medical knowledge and clinical practices continue to evolve. Accordingly, the information provided on this website should not be relied upon as a substitute for professional medical advice, diagnosis or treatment.
Visitors should always seek the advice of a qualified medical practitioner regarding any medical condition or healthcare concern. Individuals should not disregard, delay or avoid obtaining professional medical advice based on information available on this website.
Important Notice
- Website information is for general guidance only.
- Content does not replace consultation with a qualified doctor.
- Do not self-diagnose or self-medicate based on website content.
- Emergency medical conditions require immediate medical attention.
- Treatment decisions should always be made after consultation with a qualified healthcare professional.
Healthcare Guidance
This website provides general healthcare information intended to improve public awareness and should always be read in conjunction with professional medical consultation.
Website Content Disclaimer
The information, articles, health education materials, graphics, videos, images and other content published on this website are intended solely for informational and educational purposes. Such content is not intended to establish a doctor-patient relationship or provide personalised healthcare advice.
While every reasonable effort is made to maintain accurate and current information, Sri Lakshmi Multi Speciality Hospital does not guarantee that all website content will always remain complete, accurate or free from errors. Website content may be modified, updated or removed without prior notice.
"Online healthcare information is intended to educate, not to diagnose or replace professional medical care."
Limitation of Liability
To the fullest extent permitted by applicable law, Sri Lakshmi Multi Speciality Hospital shall not be liable for any direct, indirect, incidental or consequential loss, injury or damage arising from reliance upon information available on this website or from the use or inability to use the website.
Visitors are responsible for exercising their own judgement and obtaining professional medical advice before making healthcare decisions. The Hospital does not accept responsibility for losses arising from self-diagnosis, self-treatment, misuse of website information or reliance upon outdated or incomplete information.
Limitation of Liability Includes
- Self-diagnosis or self-treatment based on website information.
- Delay in obtaining appropriate medical consultation.
- Misinterpretation or misuse of published content.
- Temporary website interruption or technical failures.
- Loss resulting from unauthorised third-party interference beyond the Hospital's reasonable control.
- Reliance upon third-party information linked from this website.
External Links Policy
This website may contain links to external websites, government portals, healthcare organisations or other third-party resources for the convenience of visitors. Such links are provided solely as additional sources of information and do not constitute endorsement, approval or recommendation of the linked website, its products, services or opinions.
Sri Lakshmi Multi Speciality Hospital is not responsible for the availability, accuracy, security, privacy practices or content of third-party websites. Visitors should review the privacy policies and terms of use of any external website they choose to access.
Cookie & Website Usage Notice
Sri Lakshmi Multi Speciality Hospital may use cookies and similar technologies to improve the functionality, security and performance of this website. Cookies are small text files stored on a visitor's device that help the website recognise returning users and enhance the browsing experience.
Cookies used by this website are intended to support essential website functions, improve website performance and understand how visitors interact with the website. Where required by applicable law, visitors may manage their cookie preferences through their browser settings or other available consent mechanisms.
Cookies May Be Used For
- Maintaining essential website functionality.
- Remembering user preferences where applicable.
- Improving website performance.
- Enhancing website security.
- Understanding visitor interactions through analytics.
- Supporting continuous improvement of online services.
Cookie Notice
Cookies are used only to improve website functionality, visitor experience and security. They are not intended to collect unnecessary personal information.
Website Analytics & Technical Data
To improve website performance and user experience, the Hospital may collect limited technical information automatically when visitors access the website. This information is used solely for security, performance monitoring, troubleshooting and website improvement.
Technical information collected through website analytics does not, by itself, identify an individual unless combined with other information as permitted by applicable law.
Technical Information May Include
- Browser type and version.
- Device type and operating system.
- Internet Protocol (IP) address, where applicable.
- Pages visited and navigation patterns.
- Date and time of website access.
- Website performance and error logs.
Intellectual Property Rights
Unless otherwise stated, the content available on this website, including text, graphics, logos, photographs, videos, icons, documents, page layouts and other materials, is owned by or licensed to Sri Lakshmi Multi Speciality Hospital and is protected under applicable intellectual property laws.
Visitors may access and view website content for lawful, personal and non-commercial purposes. No part of this website may be copied, reproduced, modified, distributed, published or commercially exploited without prior written permission from the Hospital, except where permitted by applicable law.
"All intellectual property rights relating to this website remain the property of Sri Lakshmi Multi Speciality Hospital or the respective rights holders."
Acceptable Website Use
Visitors are expected to use this website responsibly, lawfully and in a manner that does not interfere with the security, availability or proper functioning of the Hospital's online services.
Users shall not attempt to gain unauthorised access to the website, introduce malicious software, misuse online forms, interfere with website operations or use website content in violation of applicable laws or these Website Legal Policies.
Responsibilities of Website Users
Every visitor accessing the official website of Sri Lakshmi Multi Speciality Hospital is expected to use the website responsibly, lawfully and in accordance with these Website Legal Policies. Users shall ensure that information submitted through online forms is accurate and truthful and shall refrain from any activity that could compromise the security, integrity or availability of the Hospital's website or digital services.
Hospital Responsibilities
Sri Lakshmi Multi Speciality Hospital is committed to maintaining an informative, secure and reliable website. The Hospital shall make reasonable efforts to ensure that website content is accurate, regularly reviewed and protected through appropriate administrative, technical and organisational safeguards.
Hospital Commitments
- Maintain website security and reliability.
- Review and update website information periodically.
- Protect visitor information in accordance with applicable laws.
- Respond appropriately to website security incidents.
- Support accessibility and responsible digital services.
- Continuously improve website quality and user experience.
Digital Governance
The Hospital is committed to responsible digital governance, protection of user information and continuous improvement of online healthcare services in accordance with applicable Indian laws and recognised quality standards.
Policy Updates & Revisions
Sri Lakshmi Multi Speciality Hospital reserves the right to review, revise or update these Website Legal Policies periodically to reflect changes in applicable laws, healthcare regulations, website functionality or Hospital operations.
Updated versions of these Policies shall become effective upon publication on the Hospital's official website, unless otherwise stated. Visitors are encouraged to review these Policies periodically to remain informed of any changes.
Continuous Improvement
Regular review of website policies supports legal compliance, transparency and a safe digital experience for all website visitors.
Contact Information
Questions regarding these Website Legal Policies, website content, privacy practices or digital services may be directed to the Hospital Administration or the designated Website Administrator or Privacy Officer, where appointed.
Sri Lakshmi Multi Speciality Hospital
Address:
No. 5/91, Near Apollo Hospital OMR,
Church Road, Perungudi,
Chennai – 600096, Tamil Nadu, India.
Phone: +91 98407 92932
Email: contactus@slmsh.com
Regulatory & Standards Reference
These Website Legal Policies have been developed with reference to applicable Indian laws, recognised healthcare regulations and digital governance principles relating to online healthcare information, website use, visitor privacy and responsible digital services.
Applicable Indian Laws
- Digital Personal Data Protection Act, 2023 (DPDP Act).
- Information Technology Act, 2000.
- Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (to the extent applicable).
- Consumer Protection Act, 2019.
- National Medical Commission (Registered Medical Practitioner – Professional Conduct) Regulations, 2023.
- Clinical Establishments (Registration and Regulation) Act, 2010 (where applicable).
- Tamil Nadu Clinical Establishments (Regulation) Act, 1997 and applicable Rules.
- Applicable Central and State Government healthcare laws and regulations.
Quality & Professional Standards
- NABH Standards – Information Management System (IMS).
- NABH Standards – Patient Rights & Education (PRE).
- NABH Standards – Governance & Leadership (GL).
- NABH Standards – Continuous Quality Improvement (CQI).
- Professional Medical Ethics and Responsible Digital Communication Principles.
- Healthcare Website Governance and Information Management Best Practices.
Final Legal Disclaimer
The content published on the official website of Sri Lakshmi Multi Speciality Hospital is provided solely for general informational and educational purposes. It is not intended to constitute medical advice, diagnosis, treatment or any other form of professional healthcare service. Accessing or using this website does not create a doctor–patient relationship between the visitor and the Hospital or any of its healthcare professionals.
Visitors are strongly encouraged to seek consultation with a qualified medical practitioner for diagnosis, treatment and healthcare decisions. In case of a medical emergency, visitors should immediately contact emergency medical services or visit the nearest appropriate healthcare facility without relying on website content.
While the Hospital makes reasonable efforts to ensure the accuracy and reliability of website information, no warranty or representation is made that all content will always be complete, current or error-free. To the fullest extent permitted by applicable law, the Hospital disclaims liability for any loss or damage arising from reliance on website information or misuse of website content.
"By continuing to access and use this website, visitors acknowledge that they have read, understood and agreed to these Website Legal Policies, subject to applicable Indian law."